联邦法院的消费者监督稱,Woolworths涉嫌误导消费者去了解其品牌商品的安全性,包括钢铁油炸锅、火柴和椅子,并一旦意识到危害時,未能向当局提出报告。

The Australian Competition and Consumer Commission stated that Woolworths made false or misleading statements regarding the safety of its home-branded products, including Abode 3-liter stainless steel electric fryer, Woolworths Select brand 1 liter drain cleaner and Homebrand safety matches (10 boxes per pack). These products are available at Woolworths retail outlets, including Big W, Safeway, Food4Less and Flemings.

在ACCC称,Woolworths出售這類产品是在欺骗消费者,令消费者误以为该产品是安全的。It added that once it realized the dangers of the product, Woolworths continued to make false or misleading statements and continued to sell these products, which made people think the products were safe.

「消费者有权期待他们从零售商购买回來的商品是安全的,而且当确认产品有缺陷時,零售商應迅速采取行动,以避免进一步的危害消费者。」ACCC主席杆西姆斯说。

Woolworths家居系列的软垫椅子和Masters Home Improvement折叠凳也被指控作出虚假陈述,因为这些产品包装上没有寫上它能承受的最大负荷重量。

ACCC要求向Woolworths罚款,要求其發出声明並發放宣传单,關於Woolworths應如何实现产品安全合规程序,以及Woolworths should publish information to raise consumers' awareness of product safety.

Woolworths在声明中说,它始终把客户安全放在第一位。 「这是严肃的事情,我们会仔细评估每项索赔,并作出回应。」它并没有回應ACCC的指控。 它说,在过去的几年中,它已带动了质量保证体系,以确保「稳健」的系统和流程已经到位。

CapitalNews from: The Agelogo_40x40

News link:http://www.theage.com.au/business/retail/woolworths-knowingly-sold-hazardous-products-accc-alleges-20140917-10hzsz.html