"Chinatown"-Official media of Chinese Australians

A few days ago, a Chinese mother talked about her tortuous experience of buying baby formula in Sydney. She went to many places. In the end, she could only buy it at a shopping agent at a price higher than the price of a supermarket pharmacy.

After all, what is the daily purchase experience of local residents in Australia? What are the feelings of local purchasing agents? What are the opinions and regulations of the Australian government on the behavior of purchasing agents?

Make complaints:
“朋友圈”产品一上架就被扫光  华人母亲抱怨买奶粉不易

Ms. Zhang, a Chinese mother living near Carlingford in Sydney, complained that it is not easy to buy baby formula locally.

Ms. Zhang’s daughter is now 9 months old and currently is the second stage of a certain brand of milk powder. It turns out that it is not easy to buy milk powder, so Ms. Zhang did not choose a particularly popular brand of milk powder. But I didn't expect that the baby's milk powder is still not easy to buy.

A few days ago, Ms. Zhang ran to many supermarkets and pharmacies near her home, and none of the brand's 2-stage milk powder was sold. Her husband drove the car for two hours, from Castle Hill to Hornsby (Hornsby) did not buy. Later, I had to ask a friend to buy it at a shopping service shop in southern Sydney, which had ample supply. Ms. Zhang said that this brand of milk powder usually sells for 33 yuan (Australian dollars, the same below) in supermarkets, and later bought 37 cans at the store for 12 yuan.

In this store, Ms. Zhang was told what goods needed to be ordered in advance and notified when the goods arrived. Ms. Zhang said that based on the current milk volume of her daughter, one can of milk powder can last for about a week, and 12 cans can last for 3 months. By then, my daughter is 1 year old and can drink fresh milk directly. She said: "You can't purchase fresh milk, so you don't have to worry about your daughter's milk."

Speaking of the shortage of baby milk powder, many Chinese and local people are very concerned, which has also caused widespread coverage in the Australian media. In interviews with our reporter, many Chinese have talked about the difficulty of buying some products, such as milk powder, various health products, and skin care products. Mr. Luo, who lives in Epping, said that his mother returned to China at the beginning of this year and wanted to bring a few bottles of propolis. As a result, she couldn't even buy a bottle of propolis in six pharmacies. Another Ms. Liang who lives in a Chinese residential area said that she could not buy adult whole milk powder in a nearby supermarket, only skimmed milk powder. Sometimes she went to the supermarket at night and saw that some hot products were sold by some Chinese as soon as they were on the shelves. I bought it.

Some Chinese say that as long as they see what Australian products are advertised in Moments, soon local supermarkets, pharmacies or retail stores in Australia, these products seem to be hot or even out of stock.

Australian Customs:
The legality of purchasing agent depends on the nature of the imported and exported items

The Australian Customs and Border Protection Service (Australian Customs and Border Protection Service, hereinafter referred to as ACBPS) spokesperson said in an interview that the legality of purchasing agents depends on the nature of imported or exported items. ACBPS controls the import and export of restricted items in accordance with the Australian Customs Law of 1901 and related regulations. Those engaged in purchasing agents or enterprises should ensure that the imported or exported products comply with the relevant regulations of the relevant departments and are not prohibited items.

Talking about the import and export of milk powder, one of the hottest products on purchasing agents, the spokesperson said that according to the relevant provisions of the Australian Customs Law, milk powder is not a restricted export product in Australia, but other government agencies may carry out such goods. For details on restrictions, please refer to http://www.daff.gov.au/micor/dairy.

Similarly, for the purchase and sale of products (including ingredients) such as health products or dietary supplements, the relevant personnel should ensure that the products being traded are not within the scope of customs restrictions. For health products that require prescriptions or reimbursement for treatment, other government agencies may have certain regulations, such as the Therapeutic Goods Administration. The buyer and seller should understand this clearly.

The spokesperson specifically mentioned that the border management department has a variety of tools to detect and prevent the export of goods within the restricted range from Australia, including X-rays, detection dogs and targeted luggage inspections, if someone tries to cross Smuggling prohibited items at the border will be severely punished.

Speaking of counterfeit and shoddy products, the spokesperson said that ACBPS and intellectual property owners work together to protect consumers and businesses from fake and shoddy products. ACBPS has the right to detain counterfeit and shoddy products at the border. Many counterfeit and inferior products (whether consumer products or health-related products) are of substandard quality and may harm their health. Therefore, ACBPS encourages consumers to purchase products from legal channels.

Purchasing has something to say:
Ant moving-style business "feeling tired and not loving"

Some locals or Chinese cannot help but feel dissatisfied with purchasing agents because it is not easy to purchase the products they need. But some individual agents also have a lot of sadness to complain.

A Sydney-based Ms. Chen who has been engaged in purchasing agents for more than a year said that personal purchasing agents like her ant-moving type make all hard money. Her child is 4 years old this year. Because she has been taking care of the child, she has not gone to work, and she lives in a downtown area, she has time to go shopping frequently.

“When chatting with friends and old colleagues who are also mothers in China, I can feel their demand for high-quality products from abroad.” So Ms. Chen initially helped domestic friends and old colleagues to buy some milk powder, vitamins, fish oil and skin care products, etc. You can charge your friends as much as you want. Later, word-of-mouth spread slowly, and some people in the circle of his friends and former colleagues began to ask Ms. Chen to buy various Australian products, and the demand was strong. Slowly Ms. Chen became a purchasing agent.

However, now she feels very hard and the competition is too great, and she has already decided to withdraw. “I’m tired of not loving it,” Ms. Chen said. For her, personal purchasing takes a lot of time. Her source is local supermarkets and pharmacies. Sometimes she has to drive to buy a few cans of discounted milk powder or health products. , And even take the children to run to pharmacies and supermarkets in many places. Always keep your mobile phone in your hand so that you can answer other people's queries in time.

After buying the product, it takes time to calculate the price, pack it, and express it. But some buyers still think it is more expensive than online ones. Ms. Chen had a hard time saying that the price she paid for genuine products plus freight is very fair. She couldn't understand where the sellers on some websites would purchase thousands of sales each month, and the prices of some products were so low that she felt that she would not be able to get the money back even if the freight was not included.

Secondly, there is always fear. She usually can only choose the Australian Post Office or various Chinese couriers to send packages back to China. Relatively speaking, Chinese Express is cheaper than the Australian Post Office, but its delivery quality is also uneven. What she worries most about every shipment is whether it can reach the buyer safely and on time. In addition, you should always pay attention to the notices of some freight companies. For example, I received a notice some time ago that the customs is strictly inspecting taxes and will randomly call the consignee to ask about the value of the goods in the package, etc. It is difficult to tell whether the message is true or false.

Thirdly, Ms. Chen feels that there is too much competition in purchasing agents. Many times she ran to many supermarkets and pharmacies and couldn't buy the goods. She feels that for individual purchasing agents, the restrictions on purchases of local businesses, the difficulty of guaranteeing the supply of goods, the various competitions for customers in the market, the safety of transnational delivery, the policies of the two countries, etc. all need to be considered, and the profit is also thin, and the prospects are really difficult to say.

Australian Taxation Office:
Purchasers need to pay attention to tax risks

So what do the relevant Australian government departments think about Daigou? A spokesperson for the Australian Taxation Office pointed out that from the perspective of traditional Western law, the nature of "buying agent" is like an "agent", in which one party acts as the agent of the other party, which is called the principal. Many aspects of the law require the agent to disclose to the relevant authorities who the client is.

Take milk powder purchasing agent as an example. In this case, the principal is a domestic buyer who wants to buy milk powder, and the agent is a person who buys it in Australia. Under this kind of agency relationship, for the principal and the agent, as long as the commercial transaction is legal, the agent will have no problems or difficulties when transacting on behalf of the principal. However, if such transactions involve the sale or reselling, smuggling, or other illegal activities of counterfeit and shoddy products, both the agent and the principal may be prosecuted.

To a certain extent, daigou can be correctly understood as an agency relationship, so the relevant laws and regulations concerning agency also apply to daigou. These regulations do not specifically refer to taxation aspects, but are often general business regulations. According to agency regulations, the principal and the agent are responsible for their respective taxes. The principal is usually responsible for the main taxation of the transaction, such as the profit derived from the sale of the product. The agent will be responsible for paying taxes on commissions or service fees collected. But if the agent does not disclose who is the principal, the agent sometimes bears all tax liabilities.

For agents involved in purchasing agents, the main tax risk is that if the principal cannot be identified, the agent will have to pay taxes for the principal. Any agent involved in purchasing agents can request the Australian Taxation Office to make a ruling on the case if they want to determine their tax liability.

The spokesperson also mentioned the impact of consumption tax (GST). Exported goods are exempt from consumption tax in some cases. Exporters can either request exemption from consumption tax on the supplied products or apply for a refund of the previously paid consumption tax. Many basic foods are exempt from consumption tax, such as prepared and packaged foods, candies, snacks, baked goods, ice cream, biscuits, etc. It needs to be pointed out that if food or other taxable goods that are not exempt from consumption tax, such as clothing, accessories, perfume, etc., are exported by individuals rather than companies, consumption tax should be paid, unless the following two circumstances: XNUMX. The goods are carry-on luggage In this case, the goods may be purchased without consumption tax; XNUMX. The goods are exported by the supplier. Those who are engaged in purchasing agents should know these requirements well.

Article reprinted from Australia's new fast network


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